“the inside of the car was not cleaned completely and the windshield wasn't even touched on the inside. I'm having to go to another detailer to complete the work”

“Platinum service comes with a complete wash, including truck beds. Not only was my truck bed not washed, it wasn’t even cleaned out. The techs also left wax compound on seams of my truck. Their attention to detail was sub par. Wish there was a way to send pictures of my truck bed. Overall very disappointed in the service that was provided. ”